Let's Get Physical!

Cash Out to Your Bank Account

Transfer Cash directly from your Flash wallet to your Jamaican bank account with these steps:

Step 1: Initiate the transfer in your Flash app

1. Open your Flash app and navigate to the “Cash Out” section
2. Select “Bank Transfer” as your cash out method
3. Enter the amount you want to transfer to your bank account

Step 2: Enter your banking details

1. Select your bank from the list of supported Jamaican banks
2. Enter your account number
3. Confirm that the account name matches your Flash account name
4. Choose either ACH (1-2 business days) or RTGS (same-day transfers)

Step 3: Review and confirm

1. Review all details of your transfer carefully
2. Enter your Flash PIN or use biometric authentication to confirm
3. You’ll receive a confirmation with a reference number
4. Keep this reference number until the funds appear in your bank account

Step 4: Receive your funds

1. ACH transfers typically arrive within 1-2 business days
2. RTGS transfers usually arrive the same day if initiated before 1:00 PM on business days
3. You’ll receive a notification on your Flash app when the transfer is processed
4. Check your bank account to confirm receipt of the funds

Note: Bank transfers are subject to standard banking hours and may be delayed during weekends or holidays. Minimum and maximum transfer limits may apply.

Cash Out at a Flashpoint

Any business that accepts Flash can be a “Flashpoint” — a member location that participates in our rewards program and provides services like cash out, top up, and point of sale transactions. Here’s how to get physical cash:

1. Find a Flashpoint on the Map

Open your Flash app and go to the Maps tab. You’ll see an interactive map showing all nearby member locations that offer Flash services.

2. Choose a Flashpoint Near You

Flash has a wide network of member businesses ready to serve you. Each location participates in our rewards program and offers various services including cash out. You can find a complete list of member locations on our Flashpoint Map.

3. Visit the Flashpoint and Cash Out

1. When you arrive at the member location, they will ask you to scan their QR code
2. Open your Flash app and tap the “Scan” button
3. Scan the QR code provided by the business
4. Enter the amount you want to cash out and tap “Send”
5. The business will give you physical cash and you’re done! 🤙

Next steps

Now you see how easy it is to turn your Cash into physical cash, you might be wondering what else you can do with your Cash. Here are a few ideas:

• Secure Your Cash: How to use Cold Storage
• Dollar Cost Averaging